Here are some solutions to common email problems that will save you some stress with email.
1. Always double check your password
2. the username would be name@yourdomain.com
3. smtp and pop3 = mail.yourdomain.com or the IP assigned to you in your setup email
2. the username would be name@yourdomain.com
3. smtp and pop3 = mail.yourdomain.com or the IP assigned to you in your setup email
4. make sure SSL / Secured Socket Layer option is not selected
5) Make sure 'my server requires authentication' is UNCHECKED.
If the above is right proceed to check if actually the email is created in cpanel
If these don't help:
Login to webmail, check if you can receive and send emails from there.If yes, and your email was working right before, then the problem is either with ISP or not properly setup. Please double check the port to make sure is properly setup.
If you are unable to send/receive mail with Webmail, please open a ticket and we will look and see what's going on. Make sure you include all relevant information AND any applicable error messages.
